Who do I contact for assistance prior, during and after my visit?
The friendly team at Gold Coast Private Apartments is available all times via phone. Simply call 1300 110 809 for all your needs and enquiries.
What time is check-in?
Check-in with Gold Coast Private Apartments is from 2:00 pm.
What time is check out?
Check-out with Gold Coast Private Apartments is before 10:00 am.
Do you provide housekeeping during our stay?
Gold Coast Private Apartments are fully self-contained and we do not provide onsite concierge, room service or complimentary housekeeping services during your stay, regardless of the length of booking.
Should you require any housekeeping services including change of linen and towels during your stay, please TEXT housekeeping on 0451 165 053 and housekeeping will provide a quotation and arrange accordingly.
Do you have luggage storage?
In regards to luggage storage, we do not have a reception desk or offer this service, however there’s an internet café nearby that facilitates luggage storage, closer to check out your welcome to contact this internet café to arrange luggage storage, details are:
Mr. Sam – 07 5504 5811 or 0426 626 636
Shop 17, The Centre Arcade, Surfers Paradise
Can I use the property's pool and gym?
Yes, all Gold Coast Private Apartments guests have access to the property’s pools and gym.
The main pool area, The Deck, is located on Level 2 and features four pools; a kids splash pool, a 40m feature pool, a heated indoor pool, and a plunge pool.
What amenities are provided on check-in?
We supply a small supply of kitchen and bathroom amenities to assist guests in settling in during the first night.
Where can I book tickets for Gold Coast theme parks and attractions?
Please visit our GCP Tour Desk website to buy tickets for the Gold Coast’s best theme parks
Where’s the nearest convenience store?
The nearest convenience stores are Woolworths, in the Paradise Centre (approximately 50 metres from the property) and Coles, in the Chevron Renaissance (about 80 metres from the property).
How much is the bond?
The Apartment Type determines the bond amount.
- 1 and 2 Bedroom Apartments require a $300.00 bond
- 3 Bedroom Apartments require a $500.00 bond
- 4 Bedroom Apartments require a $1,000.00 bond
When will my bond be returned?
Upon satisfactory inspection of the apartment, bonds are returned within 7 days of check-out.
Where can I book tickets for Gold Coast theme parks?
Please visit our GCP Tour Desk website to buy tickets for the Gold Coast’s best theme parks.
Where can I book tickets for Gold Coast tour and attractions?
Please visit our GCP Tour Desk website to buy tickets for the Gold Coast’s best tours and attractions.
Where can I book airport transfers?
Please visit our GCP Tour Desk website to arrange airport transfers to and from your accommodation or to book a hire car.
What is the clearance of the property’s underground car park?
The underground car park clearance is 2.1 metres
How far is the beach from the apartments?
Surfers Paradise Beach is a short 350 metres from the property
How far is Cavill Ave from the apartments?
Cavill Ave and Cavil Mall is a short 220 metres from the property