- What time is check-in?
Check-in with Gold Coast Private Apartments is from 2:00 pm.
- What time is check out?
Check-out with Gold Coast Private Apartments is before 10:00 am.
- Do you have luggage storage?
Unfortunately, we don’t offer luggage storage. However, we can provide an early check-in subject to availability.
- Where do I collect the keys from?
Our COVID safe plan involves a self-check-in for all guests. We provide key collection details on the day of your check-in.
- Can I use the property's pool and gym?
Yes, all Gold Coast Private Apartments guests have access to the property’s pools and gym.
The main pool area, The Deck, is located on Level 2 and features four pools; a kids splash pool, a 40m feature pool, a heated indoor pool, and a plunge pool.
There is a gym in each tower, which is open 7-days.
- Who do I contact for assistance prior, during and after my visit?
The friendly team at Gold Coast Private Apartments is available all times via phone. Simply call our 1300 number for all your needs and enquiries.
- How many car parks are allocated per apartment?
The number of car parks allocated is determined by the type of apartment.
- 1 Bedroom Apartments provide one car parking space
- 2 Bedroom Apartments provide one car parking space
- 2 Bedroom Sub Penthouse Apartments provide two car parking spaces
- 3 Bedroom Apartments provide two car parking spaces
- 4 Bedroom Apartments provide three car parking spaces
- Do the apartments feature a private balcony?
Yes, every apartment offered by Gold Coast Private Apartments features a private balcony with an outdoor setting.
- Which apartments feature ocean views?
Not all apartments feature ocean views. Apartments with “ocean views” in the name offer ocean views, for example, “Three Bedroom / Two Bathroom Apartments With Ocean Views” – all apartments in this Apartment Type offer ocean views.
- What amenities are provided on check-in?
We supply a small supply of kitchen and bathroom amenities to assist guests in settling in during the first night.
- Where can I book tickets for Gold Coast theme parks?
Please visit our GCP Tour Desk website to buy tickets for the Gold Coast’s best theme parks.
- Where can I book tickets for Gold Coast tour and attractions?
Please visit our GCP Tour Desk website to buy tickets for the Gold Coast’s best tours and attractions.
- Where can I book airport transfers?
Please visit our GCP Tour Desk website to arrange airport transfers to and from your accommodation or to book a hire car.
- How much is the bond?
The Apartment Type determines the bond amount.
- 1 and 2 Bedroom Apartments require a $300.00 bond
- 3 Bedroom Apartments require a $500.00 bond
- 4 Bedroom Apartments require a $1,000.00 bond
- When will my bond be returned?
Upon satisfactory inspection of the apartment, bonds are returned within 7 days of check-out.
- What is the clearance of the property’s underground car park?
The underground car park clearance is 2.1 metres
- How far is the beach from the apartments?
Surfers Paradise Beach is a short 350 metres from the property
- How far is Cavill Ave from the apartments?
Cavill Ave and Cavil Mall is a short 220 metres from the property
- Where’s the nearest convenience store?
The nearest convenience stores are Woolworths, in the Paradise Centre (approximately 50 metres from the property) and Coles, in the Chevron Renaissance (about 80 metres from the property).